Cadillac Palace – Chicago, IL Tickets
Discover the Iconic Cadillac Palace
Nestled in Chicago’s bustling Loop, the Cadillac Palace is a beacon of timeless elegance and premier Broadway entertainment. With its French Baroque architecture, lavish interior décor, and golden grandeur, this historic venue offers an unparalleled atmosphere for theatergoers seeking the magic of live performance.
First opened in 1926, the Cadillac Palace was designed by the architectural firm Rapp and Rapp and inspired by the opulence of Versailles and the Fontainebleau Palace. Originally a vaudeville theater, it has hosted generations of world-class performers and evolved into one of the most prominent destinations for Broadway in Chicago. After extensive renovations in the late 1990s, the venue was reborn with modern amenities while preserving its historic charm. Since then, it has welcomed blockbuster productions such as The Lion King, Wicked, Aladdin, Les Misérables, and Hamilton.
Whether you're enjoying a family-friendly musical, a dramatic stage play, or a timeless revival, Cadillac Palace delivers an unforgettable theatrical experience in a world-class setting.
Purchase Process
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- Browse Events – Explore upcoming games, concerts and more.
- Pick Your Seats – Use our interactive map to view real-time availability and compare prices.
- Secure Checkout – Pay easily with card, PayPal, Apple Pay, or Affirm.
- Digital Delivery – Tickets will be sent via email or mobile entry prior to your event date.
Need Help? Here are several options in reaching our customer support team:
- You can log into your account here and live chat with one of our agents.
- You can call the number on your invoice that was emailed to you immediately after your order was completed and accepted.
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Personalized Help Service:
- Support via phone, chat, or email
- Tailored seat suggestions based on budget, view, or group size
- Excellent service, even for a single ticket
Seating Recommendations and Charts
With an approximate seating capacity of 2,344, the Cadillac Palace offers a mix of elegance and accessibility. Whether you're looking for luxurious proximity or budget-friendly seats with a view, there’s an option for every type of theatergoer.
- Orchestra Level – The main floor, closest to the stage, provides a direct line of sight and is ideal for immersive viewing.
- Mezzanine – The mid-tier seating area offers elevated views and excellent acoustics. These are some of the most popular seats in the house for their balance of cost and visibility.
- Balcony – The uppermost level, offering a bird’s-eye view of the full stage at a more affordable price point.
- Box Seats – Located to the sides of the stage, these luxurious and private seats are perfect for special occasions or theater connoisseurs.
Use the interactive seat map on Box Office Ticket Sales to compare pricing and views in real time. Don’t wait—secure your seats now before premium sections sell out!
Location and Transportation
Venue Address
Cadillac Palace
151 W Randolph St
Chicago, IL 60601
Parking:
There are several parking garages nearby, including:
- InterPark Theatre District Garage – 181 N Dearborn St
- LAZ Parking at Block 37 – 108 N State St
- Government Center Garage – 181 N Clark St
Prepaid and discounted parking options are available via SpotHero and other apps.
Public Transit:
The theater is easily accessible via CTA:
- Blue Line: Washington Station
- Green, Orange, Pink, Brown, and Purple Lines: Clark/Lake Station
Rideshare & Dropoff:
Designated drop-off zones are located on Randolph Street directly in front of the theatre. Rideshare services like Uber and Lyft are popular and convenient.
Arrival Recommendations
To enhance your theater experience:
- Arrive 30–45 minutes early to allow for ticket scanning, seating, and exploring the beautiful lobby.
- Late arrivals may be held in the lobby until a break in the performance.
- Download your tickets and confirm your seating level and gate in advance to avoid confusion.
Venue Navigation
Cadillac Palace is both historic and visitor-friendly:
- Elevators and stairways connect all floors.
- Ushers are stationed throughout the venue to help guests locate their seats.
- Concessions, restrooms, and merchandise booths are available on all levels.
Security and Policies
Please review the following policies before attending:
- Bag Policy: Small purses and clear bags under 12”x6”x12” are permitted. Large bags are not allowed and may be subject to search.
- Prohibited Items: Outside food and beverages, professional cameras, recording devices, and weapons are prohibited.
- Re-Entry: Re-entry is generally not permitted.
- Service Animals: Only trained service animals are permitted in accordance with ADA guidelines.
Post-Purchase Tips – Be Ready for Event Day
Here’s how to be fully prepared:
- Download your tickets ahead of time and save them to your phone
- Bring a valid ID and method of payment (many concession areas are now cashless)
- Double-check gate assignments and performance start time
- Review venue rules again to avoid surprises
Pre-Event Planning
Make your night memorable with a little planning:
- Traffic: Rush hour and Loop construction can slow down arrival—use public transit or rideshare when possible.
- Meet-Up Spot: For groups, the lobby or nearby Palmer House hotel is a convenient place to gather.
- Dining Before the Show: Plan a dinner reservation nearby to avoid rushing (see next section).
Accessibility
Cadillac Palace is equipped with features to assist all patrons:
- ADA seating is available in the Orchestra section
- Elevators and wheelchair-accessible entrances are provided
- Assistive listening devices can be requested from guest services
- Restrooms and concessions are accessible on the main floor
Contact Box Office Ticket Sales if you need assistance selecting accessible seats or have specific requirements.
Dining Options
Enjoy a pre-show meal at one of these nearby favorites:
- Petterino’s – Classic Italian-American dishes, perfect for pre-show dining
- The Dearborn – Elevated pub-style fare with cocktails and wine
- Prime & Provisions – Upscale steakhouse for a luxurious night out
- Atwood – A stylish American bistro just a short walk away
Most nearby restaurants accept reservations and offer prix-fixe theater menus.
Other Things to Do in Chicago
Make a day or weekend out of your visit:
- Millennium Park – Just a few blocks away, featuring Cloud Gate (The Bean) and open-air art installations
- The Art Institute of Chicago – World-class art museum housing works from Monet, Van Gogh, and American Gothic
- Chicago Riverwalk – Perfect for an afternoon stroll before a matinee performance
Other Top Venues in Chicago and Nearby Areas
- Chicago Theatre – Known for its stunning marquee and live comedy and music acts
- CIBC Theatre – Hosts Broadway touring productions in a grand setting
- Auditorium Theatre – Renowned for its historic design and ballet, opera, and classical performances
Secure Your Seats for Cadillac Palace Today
Don’t wait—tickets for Cadillac Palace performances often sell fast. Whether you're planning a special night out or treating yourself to Broadway magic, Box Office Ticket Sales is your go-to source for verified, hassle-free ticketing.
Browse tickets now and experience the best of live entertainment in downtown Chicago’s historic theater district.
Call us at 1-800-515-2171 to purchase tickets by phone.